"On a rainy Saturday, 9/24/11, I ended up rolling into Adventure BMW in search of some help for my burnt out 07 R1200 GS Adv headlamp. Minor emergency, yes, but I really needed to have the option of riding at night. I was down for the weekend from the Takoma Park, MD area to watch my daughter play collegiate soccer. With no notice or telephone call, I walked in, introduced myself to service Manager Nolan Blanco, and was taken care of. And I mean completely taken care of, as if I was a regular (I'm not, I'm from Bob's BMW territory, 275 miles north!). These GS bulbs are NOT that easy to install, either. You've got to be patient, have good eyes, and possess some mechanical agility to get in and around the necessary cockpit parts. Well, Nolan was all that and more. You could sense his appreciation of the BMW machine and anyone who shared his interest in the sport. He worked with me in the rain, then out of the rain, until we (well, HE) got that sucker properly mounted. I also learned a few things about my bike that I did not not know prior to meeting Nolan. What's more, he insisted on no compensation except for the price of the bulb. Thanks Nolan! Thanks Adventure BMW."
Ed Read - Takoma PaRK, MD